Count Basie Theatre
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Box Office
Phone: 732-842-9000
99 Monmouth Street
Red Bank, New Jersey 07701

Need Help? Have Questions?
Contact Customer Service
Email: info@countbasietheatre.org

Box Office

99 Monmouth Street, Red Bank NJ, 07701 | 732-842-9000

Count Basie Theatre Box Office is the *ONLY* official ticket outlet for Count Basie Theatre presented events.
Do not be fooled by imitators and don't pay more than you have to!


Box Office Holiday Hours: The Count Basie Theatre box office and administrative offices will be closed Friday, July 4. The box office will reopen Saturday, July 5 from 12PM-3PM. Please remember that tickets can be purchased online 24/7. 
 
Box Office Hours:
Photo by Alycia Yerves
Monday - Friday: 12:00pm-6:00pm
Saturday - 12:00pm-3:00pm*
Sundays: Closed if there is no Sunday performance - otherwise, box office opens three hours prior to showtime until 30 minutes after showtime.
*Please note that the Box Office will be open until show time when there is an evening show on Saturday.

4 Ways To Purchase Tickets:

*Please Note: If you are purchasing tickets in the loge or balcony, there is no escalator or elevator in the building.  If you wish to select specific seats, you need to purchase tickets on our web site or in person at the box office.
 
In Person:
Tickets can be purchased in person at the Count Basie Theatre Box Office, 99 Monmouth Street. (The Box Office entrance is the first door to the right of the theatre's main entrance.) A $2 per ticket non-refundable restoration fee applies to all in-person orders. Seats cannot be reserved without payment.

By Phone:
The Box Office can be reached by calling (732) 842-9000 during regular box office hours with your Mastercard, VISA, American Express, or Discover card. A $2 per ticket non-refundable restoration fee plus a service fee of $5 per ticket will apply to all phone orders. Seats cannot be reserved without payment. 

Internet:
Visit our Events page to select a performance. A $2 per ticket non-refundable restoration fee plus a service fee of $7.50 per ticket will apply to all online orders. Please check your order carefully before finalizing your purchase as there are no refunds or exchanges. Seats cannot be reserved without payment. If Internet tickets are not available, please call the box office at 732-842-9000.

Trouble purchasing tickets online? Click here

Third Party Ticket Sellers
The Count Basie Theatre does not work with or endorse third party ticket sellers. We are not responsible for any purchases made through third party ticket services. If a performance is cancelled, and you purchased tickets via a third-party ticket operator, you must contact them.

By Mail or Fax:
Print and complete the Ticket Order Form (click on the link below) and FAX to: 732-842-9323 (using your credit card information). To order by mail (with your check or credit card information), send the completed Ticket Order Form to Count Basie Theatre Box Office, 99 Monmouth Street, Red Bank, NJ 07701. A $2 per ticket non-refundable restoration fee applies to all mail and fax orders. Please note: If you are paying with a check, it is required that you write your phone number and drivers license number on the check. If we receive your check without the phone number and drivers license number, we will be forced to return your check to you so you can add the information and send it back. We do not hold seats. All mail orders are filled on a first come, first serve basis with whatever is best available in the price range you've selected. Seats cannot be reserved without payment.
Click here for the Ticket Order Form
 
DETAILS ABOUT OUR SERVICE FEES:
A $2 per ticket non-refundable restoration fee applies to in person or mail orders; $2 per ticket non-refundable restoration fee plus $5 per ticket service fee applies to phone orders; $2 per ticket non-refundable restoration fee plus $7.50 per ticket service fee applies to online orders. Click Here for information about reduced fees for contributing members.
 

Payment
Cash, check (2 weeks or more before the show), VISA, Mastercard, Discover and American Express are accepted. Checks require a preprinted name and address and a valid driver's license. A $25.00 fee applies to all returned checks.

Ticket Pick Up/Delivery
Tickets purchased by phone and mail are sent via first class mail the next business day after purchase. Tickets purchased by phone or mail one week or less before a performance will be held at the box office for customer pick-up at the Will Call window on show night. For verification purposes, ticket pickup requires the credit card used to purchase the tickets, or a valid drivers license, and the customer's signature.

Children's Seating Policy
Any person entering the Theatre must be ticketed. Children may sit on parents' laps but they must be accounted for with a separate ticket.

Refunds
There are no refunds or exchanges. All sales are final. Tickets cannot be replaced if lost or stolen.

Accessibility

ADA icons
The Count Basie Theatre is a wheelchair accessible space. An assistive listening system is available at all times. Large print programs are available for all Count Basie Theatre-presented performances, and at most other performances. Programs and other publications can be provided on request in alternative formats such as Braille, audiotape or computer disc. Assistive listening services such as sign language interpretation, audio description, and open captioning are provided for some performances, or can be provided for some performances upon request. For more details on Accessibility, click here.
 
Privacy Pledge
The Count Basie Theatre respects the privacy and confidentiality of its customers and donors. The Theatre does not rent or sell  its mailing lists or databases. When purchasing tickets, your name, address and phone number are required so that you can be contacted about your order, or if an event is cancelled or postponed. Your name and address are added to the theatre's mailing list to ensure that you are notified of future performances and events, and other pertinent information about the theatre.

Give the Gift of Entertainment!
Count Basie Theatre gift certificates make a great gift! They are available in any amount and have no expiration date. Call or visit the box office to purchase Gift Certificates for friends, family and co-workers!

Contact Us FAQ
© 2014 Count Basie Theatre. All Rights Reserved. Count Basie Theatre is a nonprofit 501(c)(3) organization.