Count Basie Theatre
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Box Office
Phone: 732-842-9000
99 Monmouth Street
Red Bank, New Jersey 07701

Need Help? Have Questions?
Contact Customer Service
Email: info@countbasietheatre.org

Ticket Ordering Instructions

If you are having trouble ordering tickets on line, or viewing the seating chart, try these steps --

Make sure all the Java options are activated:
  1. Open your internet browser
  2. Click on Tools/Internet Options/Advanced
  3. Scroll down half-way to Java (or Microsoft)VM and make sure all three Java options are clicked on.
  4. Click OK
  5. Restart your browser.
Clear your cache, including offline content:
  1. Go to Tools/Internet Options/Advanced
  2. Click on delete cookies
  3. Delete Temporary Internet files/OK
Turn Java console before attempting to load a seat map for the first time:
  1. Go to Tools/Internet Options/Advanced
  2. Scroll down half-way to Java (or Microsoft)VM and click on Java Loading Enabled.
Whenever you are unable to open a seat map, look to see if there are any error messages in the status bar at the bottom of the browser.
Contact Us FAQ
© 2012 Count Basie Theatre. All Rights Reserved. Count Basie Theatre is a not-for-profit 501(c)(3) corporation.